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Organising your teams – housekeeping and why it's important

Part of getting your company structure right so that everything else just slots into place

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Written by Dave Branscombe

For a quick recap, start with this guide

You can see, in the following example, that:

  • We have 8 learners

  • Who live in a location called “Head Office – L&D”

  • Which sits in a group called “Learning & Development”

  • Which is part of the Whole Company

Let’s dive a little deeper into what this is showing us, pick Attributes:

Here’s where you’ll Add new location attributes or Manage your existing ones, and we’ve already covered that in this handy guide.

Finally, let’s look at Users with Reporting Access:

In this example we currently have 8 people in this location, and we have a total of 31 people who can see everyone in this location! The reason why is all down to their Job Type.

Study this image for a few seconds:

Here you can see that:

  • Alan can see the whole of the organisation structure because his job type is “Colleague (CS)” (and anyway, he left last week!)

  • Ivan (that’s me!) can see the whole organisation because he’s a Client Admin (and that’s fair enough!)

  • Jade is a “Manager (CS)” (she’s actually the L&D Manager) so she can see just this location of 8 people

  • Kay is an L&D Coordinator so she gets to see everyone as well

Hmm, sounds like we’ve got some tidying up to do! Let’s revisit who should really be in the “Head Office – L&D” team location and who has a legitimate need to see everyone in the whole company.

With the help of the following guides:

  • Understanding Job Types and why they matter

  • Adding new people

  • Managing leavers and excluded learners

Hey presto! We’ve done just that:

We now have 6 people in this location, and 7 people who can see the 6 people within this location:

Notice that Jade, our L&D Manager, has got reporting access to see “Groups and subgroups”.

Why’s that important?

Here’s how Jade has been given her reporting access:

She is in a location within a Group, but her reporting access is set as Group and subgroups, so consider this scenario… “What if there were lots of people in multiple different locations but all grouped together in a single group which was then moved into the same group that holds Jade’s location?”

A bit like this:

Jade will automatically see everyone in the new group, you don’t need to revisit her reporting access. Powerful stuff!

You might find these other guides useful:

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