Navigating an Upskill People Course

How to complete your content

Written by Dave Branscombe

Last published at: July 27th, 2024

Let’s begin our journey at your Learning Road Map:

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Here we can see that the Mandatory Fire Safety Essentials course needs to be completed. It’s a great idea to find out a little bit about the course before you start:

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You will notice that the course doesn’t focus solely on the legal aspects of fire safety and its prevention. Upskill People have also included how to manage and recognise fatigue. If you have knowledge of fatigue and its effects, then you have the skills to do something about it, and this could prevent a fire.

Select Continue to launch the course:

At the How You Are Doing screen you’ll be given the options for what to do next, we recommend you start at the beginning:

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A progress bar will be updated as you progress through the course.

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After watching a video, select Continue to reveal any extra information before leading into the next part of the course.

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Often, after a video, there is a summary of what you have learned with links to more information.

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If English is not your first language open the link to help. It’s important if you are working in the UK, and serving UK customers, that you are able to take the Mastery quiz at the end of the course, in English.

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Pick a language to see the keywords and phrases used in the course. You’ll need to refer back to this document often:

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During the course, there are options to find out more information, just select +:

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Select to collapse. You must select each section before you can continue.

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There will often be a quiz midway to check how much you have learned. This is not tracked but will show the learner what they understand from the course thus far:

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There is an option to retake or continue after the quiz. As well as learning the Fire Safety Essentials, there are important life skills outlined to support the learner:

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Each of these can be opened as a PDF to read now or printed to read later. You can Continue without reading them.

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There is a summary of all the information before experiencing the Mastery Quiz:

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Next you will see the outline for the Mastery Quiz. The passmark is 100%.

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After the quiz, you will receive feedback and the option to re-take if necessary.

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Finally, there is a survey which is your chance to tell us what you thought of the course:

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Please be honest (and polite!), we do use this information to make our courses better!