Okay, that wasn’t great, was it? You’ve ended up here because you saw this screen:
This is because you should have reporting access so that you can access the tools that need it. Read this guide to understand more about the Report Access Editor
The tricky bit, of course, is that you can’t fix it yourself, because having no reporting access is stopping you from seeing yourself in the learning platform - and this means you can’t assign yourself the reporting access that you need! It’s a catch-22!
A simple solution is to contact [email protected] and let us know who you are, which learning platform you’re logging in to, and explain that you don’t have any reporting access. And then tell us what reporting access you need and at what level (because you’ve read the guide I mentioned above and now understand what reporting access you’re missing!).
There is another way …
Find a colleague who can log in as a Client Administrator and ask them to give you the appropriate reporting that you need! The end result is the same.